Who we are
Our website address is: https://heartsplan.com.au.
Heart’s Plan operates the https://heartsplan.com.au/ website.
Heart’s Plan is a registered business owned and operated by Deborah Muffet.
What personal data we collect and why we collect it
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use the Heart’s Plan Service and this website – and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Use of Data
Heart’s Plan uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
We do everything possible to protect visitor and client privacy and to ensure the security of all information and data. We will never give or sell your details to a third party except where we are obliged to by law (see the section on Confidentiality, below) This section of the site explains how we use your information.
Visitor and Client Information
We may collect information about you for the following reasons only:
• To register for the subscribers list
• To be able to respond to enquiries made via the contact form or email, to advise subscribers of new posts, and to announce special events such as workshops
• To allow you to submit a testimonial via this website
• To provide you with the best possible service for any consultation made via this website.
• We do not collect any personal finance information.
There are certain pieces of information that we need to provide this Service, including your name, email address, and/or telephone number. To determine whether a Skype or face to face meeting is feasible we also require general information regarding your location.
You will also need to provide your date, place, and time of birth if you choose to proceed with a Heart’s Plan consultation.
The information we hold will be accurate as given and will be updated upon your advice. You can check the information that is held about you by emailing us via the contact form. If you find any inaccuracies we will delete or correct it promptly.
Storage
The Heart’s Plan Service will create your astrology chart from information that you provide. Your birth chart will be kept on file for your convenience. Similarly, if you choose to have your consultation recorded, the mp3 recording will remain in storage so that you may access it again if you need.
You may request these charts and recordings to be deleted from our files. This will be agreed to for data we are not required to keep for legal, security, or administration purposes.
Legal Requirements
Heart’s Plan may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Heart’s Plan
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security
Heart’s plan follows strict security procedures with the storage and disclosure of information that you have given, to prevent unauthorised access. Deborah Muffet’s security procedures mean that she may request proof of identity before being able to disclose sensitive information to you.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Confidentiality
Please be assured that anything you share in a consultation or on the Make an Appointment form can be given in total confidence that it is confidential. Your personal information is understood to be private and to have been entrusted with Heart’s Plan in the expectation of complete confidentiality.
The personal information you disclose will not be traded, sold or rented to any third party by Heart’s Plan. Deborah Muffet will only ever disclose your personal information without your consent if legally required to do so.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Policy
From time to time Heart’s Plan may decide to change this privacy policy, but any changes will be posted on this page to keep you up to date with how we collect, use and disclose information.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions/comments about privacy, you should contact us via email.
Third Parties and your data
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Embedded content may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction, including tracking your interaction with its content if you have an account and are logged in to that website.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
- Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, territory, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Heart’s Plan will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: deborah@heartsplan.com.au
- By visiting this page on our website: https://heartsplan.com.au/contact/